32. (1) The Governor in Council may make regulations
(a) prescribing the circumstances in which there is significant demand for the purpose of paragraph 22(b) or subsection 23(1);
(b) prescribing circumstances not otherwise provided for under this Part in which federal institutions have the duty to ensure that any member of the public can communicate with and obtain available services from offices of the institution in either official language;
(c) prescribing services, and the manner in which those services are to be provided or made available, for the purpose of subsection 23(2);
(d) prescribing circumstances, in relation to the public or the travelling public, for the purpose of paragraph 24(1)(a) or (b); and
(e) defining the expression “English or French linguistic minority population” for the purpose of paragraph (2)(a).
Marginal note:Where circumstances prescribed under paragraph (1)(a) or (b)
(2) In prescribing circumstances under paragraph (1)(a) or (b), the Governor in Council may have regard to
(a) the number of persons composing the English or French linguistic minority population of the area served by an office or facility, the particular characteristics of that population and the proportion of that population to the total population of that area;
(b) the volume of communications or services between an office or facility and members of the public using each official language; and
(c) any other factors that the Governor in Council considers appropriate.
33. The Governor in Council may make any regulations that the Governor in Council considers necessary to foster actively communications with and services from offices or facilities of federal institutions — other than the Senate, House of Commons, Library of Parliament, office of the Senate Ethics Officer, office of the Conflict of Interest and Ethics Commissioner or Parliamentary Protective Service — in both official languages, if those communications and services are required under this Part to be provided in both official languages.
- R.S., 1985, c. 31 (4th Supp.), s. 33;
- 2004, c. 7, s. 27;
- 2006, c. 9, s. 21;
- 2015, c. 36, s. 145.
PART VLANGUAGE OF WORK
Marginal note:Rights relating to language of work
34. English and French are the languages of work in all federal institutions, and officers and employees of all federal institutions have the right to use either official language in accordance with this Part.
Marginal note:Duties of government
35. (1) Every federal institution has the duty to ensure that
(a) within the National Capital Region and in any part or region of Canada, or in any place outside Canada, that is prescribed, work environments of the institution are conducive to the effective use of both official languages and accommodate the use of either official language by its officers and employees; and
(b) in all parts or regions of Canada not prescribed for the purpose of paragraph (a), the treatment of both official languages in the work environments of the institution in parts or regions of Canada where one official language predominates is reasonably comparable to the treatment of both official languages in the work environments of the institution in parts or regions of Canada where the other official language predominates.
Marginal note:Regions of Canada prescribed
(2) The regions of Canada set out in Annex B of the part of the Treasury Board and Public Service Commission Circular No. 1977-46 of September 30, 1977 that is entitled “Official Languages in the Public Service of Canada: A Statement of Policies” are prescribed for the purpose of paragraph (1)(a).
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