Accessible Canada Regulations (SOR/2021-241)

Marginal note:Language and headings

• 14 (1) A progress report that is required by subsection 49(1), 58(1), 67(1) or 71(1) of the Act must be written in simple, clear and concise language and must include the following headings:

  • (a) “General”;

  • (b) a heading for each area identified under paragraph 47(1)(a), 56(1)(a), 65(1)(a) or 69(1)(a) of the Act, as the case may be;

  • (c) “Consultations”; and

  • (d) “Feedback”.

• Marginal note:“General” heading

  (2) The information that is contained under the heading “General” must include the position title of the person designated to receive feedback on behalf of the regulated entity and the manner and information by which the public can communicate with the regulated entity, including the mailing address of its publicly accessible businesses, a telephone number and an email address in order to

  • (a) request the entity’s progress report in a format referred to in subsection 17(2);

  • (b) request the description of the entity’s feedback process in a format referred to in subsection 9(5); or

  • (c) provide feedback.

• Marginal note:“Consultations” heading

  (3) The information that is contained under the heading “Consultations” is the information referred to in subsection 49(4), 58(4), 67(4) or 71(4) of the Act, as the case may be.

• Marginal note:“Feedback” heading

  (4) The information that is contained under the heading “Feedback” is the information referred to in subsection 49(5), 58(5), 67(5) or 71(5) of the Act, as the case may be.