Canadian Aviation Regulations (SOR/96-433)

Quality Assurance Program

• 706.07 (1) An air operator shall, in order to ensure that its maintenance control system and all of the included maintenance schedules continue to be effective and to comply with these Regulations, establish and maintain a quality assurance program that

  • (a) is under the sole control of the person responsible for the maintenance control system appointed under paragraph 706.03(1)(a); and

  • (b) meets the requirements of section 726.07 of Standard 726 — Air Operator Maintenance of the Commercial Air Service Standards.

• (2) The person responsible for the maintenance control system shall distribute the records relating to the findings resulting from the quality assurance program to the appropriate manager for corrective action and follow-up in accordance with the policies and procedures specified in the maintenance control manual (MCM).

• (3) The person responsible for the maintenance control system shall establish an audit system in respect of the quality assurance program that consists of the following:

  • (a) an initial audit within 12 months after the date on which the air operator certificate is issued;

  • (b) subsequent audits conducted at intervals set out in the MCM;

  • (c) a record of each occurrence of compliance or non-compliance with the MCM found during an audit referred to in paragraph (a) or (b);

  • (d) checklists of all activities controlled by the MCM and the maintenance schedules;

  • (e) procedures for ensuring that each finding of an audit is communicated to them and, if management functions have been assigned to another person under subsection 705.03(3) or (4), to that person;

  • (f) follow-up procedures for ensuring that corrective actions are effective; and

  • (g) a system for recording the findings of initial and periodic audits, corrective actions and follow-ups.

• (4) The records required under paragraph (3)(g) shall be retained for the greater of

  • (a) two audit cycles; and

  • (b) two years.

• (5) The duties related to the quality assurance program that involve specific tasks or activities within an air operator’s activities shall be fulfilled by persons who are not responsible for carrying out those tasks or activities.

Maintenance Control Manual (MCM)

• 706.08 (1) An air operator shall establish, maintain and authorize the use of a maintenance control manual (MCM) that contains information to ensure the efficiency of the maintenance control system, as set out in the Commercial Air Service Standards.

• (2) The Minister may authorize the incorporation by reference in an MCM of detailed procedures manuals prepared by the air operator, where

  • (a) the policies affecting the detailed procedures remain in the MCM;

  • (b) the incorporation is clearly indicated in the MCM;

  • (c) the air operator ensures that the incorporated manuals meet the requirements of this section; and

  • (d) the person responsible for the air operator’s maintenance control system, or the person to whom the management function has been assigned pursuant to subsection 706.03(3), has certified in writing that the incorporated manuals meet the requirements of this section.

• (3) Except where otherwise authorized by the Minister in writing where it is demonstrated that the granting of the authorization will not jeopardize the safety of the product or service, an air operator shall comply with the policies and procedures contained in its MCM.

• (4) An air operator shall submit each page of its MCM to the Minister for approval, either individually or in accordance with an equivalent procedure that meets the applicable requirements of the Commercial Air Service Standards.

• (5) An air operator shall amend its MCM when instructed to do so by the Minister where

  • (a) the MCM does not meet the requirements of this Subpart; or

  • (b) the MCM contains policies or procedures, or a lack thereof, such that the air operator’s maintenance control system no longer meets the requirements of these Regulations.

• (6) An air operator shall provide the means to ensure that a current copy of its MCM, or of the relevant portions of its MCM, is made available to each person who performs or certifies a function that is dealt with in the MCM or in any manual that is incorporated in the MCM in accordance with subsection (2).

• (7) An air operator shall amend each copy of its MCM within 30 days after the approval of an amendment under subsection (8).

• (8) The Minister shall approve an air operator’s MCM, and any amendments to that manual, if the requirements of the Commercial Air Service Standards are met.

Maintenance Arrangements

• 706.09 (1) No air operator shall permit a person or organization to perform maintenance on the air operator’s aircraft unless the person or organization has adequate facilities, equipment, spare parts and personnel available at the site where the maintenance is to be performed and

  • (a) the person or organization holds an approved maintenance organization (AMO) certificate issued pursuant to section 573.02 with a rating in a category applicable to the maintenance to be performed;

  • (b) where the maintenance is to be performed outside Canada by a person or organization that does not hold an AMO certificate issued pursuant to section 573.02, the person or organization has been approved under the laws of a state that is party to an agreement with Canada that provides for recognition of the work performed; or

  • (c) in cases other than those described in paragraphs (a) and (b), the performance of the maintenance by the person or organization has been approved by the Minister as being in conformity with these Regulations.

• (2) An air operator shall ensure that a maintenance arrangement made with a person or organization pursuant to subsection (1)

  • (a) specifies the maintenance required and clearly defines the tasks to be performed; and

  • (b) is made in accordance with the procedures governing maintenance arrangements included in the MCM or is approved by the Minister as being in conformity with these Regulations.

• (3) Where an air operator makes a maintenance arrangement to have maintenance performed outside Canada by a person or organization that does not hold an AMO certificate issued pursuant to section 573.02, the Minister shall, in the following cases, authorize the arrangement by issuing a maintenance specification to indicate that the maintenance control procedures set out in the arrangement conform to the Commercial Air Service Standards:

  • (a) the maintenance is performed by a person or organization that has been approved in accordance with paragraph (1)(b) and the issuance of a maintenance specification is either required by the agreement or requested by the foreign state; or

  • (b) the maintenance is performed in a state that is not party to an agreement with Canada that provides for recognition of the work performed.

• (4) An air operator shall ensure the completion of all of the tasks defined in a maintenance arrangement in accordance with subsection (2).

Elementary Work

706.10 No air operator shall authorize a person to perform, without supervision, a task that is elementary work set out in the Aircraft Equipment and Maintenance Standards unless the person

• (a) has satisfactorily completed training for the task under a training program required by section 706.12; and

• (b) has previously performed that task under the direct supervision of the holder of an aircraft maintenance engineer (AME) licence or a training organization approved pursuant to Subpart 3 of Part IV.

Servicing

706.11 An air operator shall ensure that each person who performs or requests the performance of servicing has satisfactorily completed training, under a training program required by section 706.12, for the servicing to be performed.

Training Program

706.12 An air operator shall implement a training program to ensure that persons who are authorized to perform a function under this Subpart are trained in respect of the regulations, standards and air operator procedures applicable to that function, as specified in the Commercial Air Service Standards.

Personnel Records

• 706.13 (1) An air operator shall establish, maintain and retain for at least two years after an entry is made, for each affected person, a record of

  • (a) all personal qualifications in respect of any appointment made pursuant to section 706.03;

  • (b) any authorization to perform elementary work given in accordance with section 706.10 and incorporated in the maintenance control manual (MCM) in accordance with the Commercial Air Service Standards; and

  • (c) all training conducted pursuant to section 706.12.

• (2) The air operator shall provide a copy of each record required by subsection (1) to the person to whom the record refers on the completion of any training or the giving of an authorization referred to in paragraph (1)(b).