Canadian Victims Bill of Rights (S.C. 2015, c. 13, s. 2)

Marginal note:Complaint — federal entity

• 25 (1) Every victim who is of the opinion that any of their rights under this Act have been infringed or denied by a federal department, agency or body has the right to file a complaint in accordance with its complaints mechanism.

• Marginal note:Complaint to authority

  (2) Every victim who has exhausted their recourse under the complaints mechanism and who is not satisfied with the response of the federal department, agency or body may file a complaint with any authority that has jurisdiction to review complaints in relation to that department, agency or body.

• Marginal note:Complaints mechanism

  (3) Every federal department, agency or body that is involved in the criminal justice system must have a complaints mechanism that provides for

  • (a) a review of complaints involving alleged infringements or denials of rights under this Act;

  • (b) the power to make recommendations to remedy such infringements and denials; and

  • (c) the obligation to notify victims of the result of those reviews and of the recommendations, if any were made.