Air Passenger Protection Regulations (SOR/2019-150)
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Regulations are current to 2026-09-30 and last amended on 2022-09-08. Previous Versions
Marginal note:Lost or damaged baggage
23 (1) If a carrier admits to the loss of baggage, or if baggage is lost for more than 21 days or is damaged, the carrier must provide compensation equal to or greater than the sum of
(a) the fees paid for that baggage,
(b) in cases where the Carriage by Air Act applies, the compensation payable in accordance with that Act, and
(c) in cases where the Carriage by Air Act does not apply, the amount that would be payable by the carrier in accordance with the Convention for the Unification of Certain Rules for International Carriage by Air set out in Schedule VI to that Act, if the carrier were conducting international carriage of baggage within the meaning of paragraph 1 of Article 1 of that Convention.
Marginal note:Temporary loss
(2) If baggage is lost for 21 days or less, the carrier must provide compensation equal to or greater than the sum of
(a) the fees paid for that baggage,
(b) in cases where the Carriage by Air Act applies, the compensation payable in accordance with that Act, and
(c) in cases where the Carriage by Air Act does not apply, the amount that would be payable by the carrier for delay in the carriage of baggage in accordance with the Convention for the Unification of Certain Rules for International Carriage by Air set out in Schedule VI to that Act, if the carrier were conducting international carriage of baggage within the meaning of paragraph 1 of Article 1 of that Convention.
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