Accessible Transportation Planning and Reporting Regulations (SOR/2021-243)

Marginal note:Alternate formats

• 16 (1) A person may make a request that a regulated transport entity make its progress report available to them in print, large print, braille or audio format, or in an electronic format that is compatible with adaptive technology that is intended to assist persons with disabilities.

• Marginal note:Form and manner of request

  (2) The person may make the request through any means by which the regulated transport entity communicates with the public, including by mail, telephone or electronic means.

• Marginal note:Response time

  (3) The regulated transport entity must make its progress report available to the person in the requested format as soon as feasible after the request is received, but at the latest,

  • (a) in the case of a request for a progress report in braille or audio format, on the 45th day after the day on which the request is received; and

  • (b) in the case of a request for a progress report in any other format,

    • (i) for Class 1 and Class 2 regulated entities, on the 15th day after the day on which the request is received, and

    • (ii) for Class 3 regulated entities, on the 20th day after the day on which the request is received.