Accessible Transportation for Persons with Disabilities Regulations

Marginal note:Services

• 41 (1) A carrier must provide the following services to a person with a disability who uses a mobility aid:

  • (a) if it is necessary in order to make room for the storage of that mobility aid, removing any cargo and other baggage from storage;

  • (b) if the mobility aid needs to be disassembled and packaged in order to store it, disassembling and packaging the mobility aid and, on arrival at the person’s destination, unpackaging and reassembling it; and

  • (c) promptly returning the mobility aid to the person on arrival at the destination.

• Marginal note:Disassembly and reassembly

  (2) A carrier may require a person who requests the service referred to in paragraph (1)(b) to do any of the following:

  • (a) provide the carrier with written instructions for the disassembly and reassembly of the mobility aid; and

  • (b) check in or arrive at the boarding area before the scheduled time for check-in or boarding.