Canadian Aviation Regulations

604.197 (1) A private operator shall have an operations manual that sets out the processes, practices and procedures applied in the course of its operations. The operations manual shall include a table of contents and shall deal with the following topics:

• (a) the duties and responsibilities of all operational and maintenance personnel, and the hierarchy and chain of command within management;

• (b) the organization and operation of the safety management system;

• (c) personnel training and qualifications;

• (d) record keeping;

• (e) the organization and operation of the maintenance control system;

• (f) procedures for conducting an operation under a special authorization, if applicable;

• (g) the organization and operation of the operational control system;

• (h) procedures, if any, relating to minimum equipment lists;

• (i) the procedures to follow in normal, abnormal and emergency conditions;

• (j) the private operator’s standard operating procedures, if any;

• (k) weather restrictions;

• (l) flight time limits and flight duty time limits;

• (m) controlled rest on the flight deck;

• (n) accident and incident response considerations;

• (o) procedures for dealing with security events;

• (p) aircraft performance limitations; and

• (q) the use and protection of records, if any, obtained from flight data recorders and cockpit voice recorders.

(2) The private operator shall ensure that it is possible to verify the currency and validity of each part of its operations manual.