Government of Canada / Gouvernement du Canada
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Insurance Companies Act

Version of section 605 from 2007-04-20 to 2012-05-23:

Marginal note:Information on contacting Agency

  •  (1) A foreign company shall, in the prescribed manner, provide a person in Canada requesting or receiving a product or service in Canada from it with prescribed information on how to contact the Agency if the person has a complaint about an arrangement referred to in subsection 601(3), a payment, credit or charge card referred to in subsection 601(2), the disclosure of or manner of calculating the cost of borrowing in respect of a loan repayable in Canada or an advance on the security or against the cash surrender value of a policy, or about any other obligation of the foreign company under a consumer provision.

  • Marginal note:Report

    (2) The Commissioner shall prepare a report, to be included in the report referred to in section 34 of the Financial Consumer Agency of Canada Act, respecting

    • (a) procedures for dealing with complaints established by foreign companies pursuant to paragraph 604(1)(a); and

    • (b) the number and nature of complaints that have been brought to the attention of the Agency by persons who have requested or received a product or service from a foreign company.

  • 1991, c. 47, s. 605
  • 1997, c. 15, s. 312
  • 2001, c. 9, s. 444
  • 2007, c. 6, s. 282
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