Official Languages Act (R.S.C., 1985, c. 31 (4th Supp.))

Marginal note:Where communications and services must be in both official languages

22 Every federal institution has the duty to ensure that any member of the public can communicate with and obtain available services from its head or central office in either official language, and has the same duty with respect to any of its other offices or facilities

• (a) within the National Capital Region; or

• (b) in Canada or elsewhere, where there is significant demand for communications with and services from that office or facility in that language.