Marginal note:Complaints procedures
627.65 An institution shall disclose to its customers and to the public
(a) its procedures for dealing with complaints established under paragraph 627.43(1)(a);
(b) the name of the external complaints body of which it is a member and the manner in which that body may be contacted; and
(c) the Agency’s mailing address, website address and telephone number.
- 2018, c. 27, s. 329
- Date modified: