Canada Student Loans Regulations

30.2 (1) The Minister may, on the request of the borrower, make a gratuitous payment to a lender when the criterion set out in paragraph 30.1(1)(e) has not been met if the Minister determines, based on documentary evidence provided by the borrower, that

• (a) unforeseen and unavoidable circumstances beyond the control of the borrower or their spouse or common-law partner have led to the borrower incurring extraordinary expenses; and

• (b) the borrower is able to make the instalments on the reduced debt.

(2) The Minister shall provide a notice of the determination to the lender and the borrower.