Disclosure of Charges (Trust and Loan Companies) Regulations

6 Where a company increases a charge applicable to a service referred to in subsection 5(1), the company shall disclose the increase

• (a) with respect to customers to whom a statement of account is provided,

  • (i) by means of a notice in writing provided to the customer at least 30 days before the effective date of the increase, or

  • (ii) where the customer has instructed the company in writing to provide such a notice to another person, by means of a notice in writing provided to that other person at least 30 days before the effective date of the increase; and

• (b) with respect to customers to whom a statement of account is not provided, by means of a notice that is displayed for a period of at least 60 days immediately before the effective date of the increase at all branches of the company.