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Accessible Transportation for Persons with Disabilities Regulations (SOR/2019-244)

Regulations are current to 2026-01-19 and last amended on 2022-06-25. Previous Versions

PART 3Technical Requirements Applicable to Carriers (continued)

DIVISION 2Rail Carriers (continued)

Technical Requirements (continued)

Marginal note:Tactile row markers

 Trains must be equipped with tactile row markers, in raised characters and Braille, that are installed, either permanently or temporarily, on the sides of passenger seats and above the armrests or adjacent to the mechanisms for opening overhead bins.

Marginal note:Mobility aid space

 A mobility aid space on a train must

  • (a) have a clear floor area of at least 815 mm by 1,650 mm;

  • (b) be equipped with a call button that is in a location within the reach of the person who is seated in the mobility aid space, that is tactilely discernible and colour-contrasted with its background and that is operable using minimal force; and

  • (c) be equipped with a table or counter for food service which, if located in a food service rail car that contains tables, meets the requirements set out in clauses 6.7.1.2 and 6.7.1.3 of CSA B651-18.

Marginal note:Transfer seat

 A transfer seat on a train must be equipped with a table or counter for food service.

Marginal note:Mandatory mobility aid space and transfer seat

  •  (1) A train must, in each class of service, have at least two adjacent mobility aid spaces and two adjacent transfer seats, as well as a number of additional mobility aid spaces and a number of additional transfer seats equal to one mobility aid space and one transfer seat for every 75 passenger seats.

  • Marginal note:Maximum of two mobility aid spaces

    (2) There must be no more than two mobility aid spaces in each rail car.

  • Marginal note:Food service rail car

    (3) A food service rail car that offers passenger seats must have at least two mobility aid spaces. In the case of a bi-level food service rail car, there must be at least two mobility aid spaces that are located on the lower level of the rail car.

Marginal note:Storage of mobility aids

  •  (1) At least one rail car of a train must have a space for the storage of at least one mobility aid.

  • Marginal note:Protection from damage

    (2) A mobility aid must be stored on a train in a manner that protects it from damage, including by using an anchoring system or by placing it in an area that is not intended for use by passengers.

Marginal note:Passenger safety features cards

 A train must have available on board

  • (a) at least five passenger safety features cards that are in large print and at least five passenger safety features cards that are in Braille; or

  • (b) at least five electronic devices that provide passenger safety information in an audio and visual format and permit a person with a disability to adjust the volume of the audio output and the size of the font.

Marginal note:Window emergency exits

 If a rail car is equipped with a window emergency exit, the window emergency exit must be identified by a contrasting colour strip around the perimeter and by tactile and Braille signage.

Marginal note:Standard washroom

 A washroom on a train, other than a wheelchair-accessible washroom, must

  • (a) meet the requirements set out in clause 6.3 of CSA B651-18, except clause 6.3.1.1(a) and except that

    • (i) the reference to “clause 4.2” in clause 6.2.4.1 must be read as excluding clause 4.2.2,

    • (ii) the reference to “clause 5.2” in clause 6.3.2 must be read as excluding clause 5.2.2, and

    • (iii) the reference to “clause 6.2.3” in clause 6.3.1.1(b) must be read as excluding clauses 6.2.3.1(c) and (d); and

  • (b) be equipped with at least two call buttons or two other devices for signalling an emergency that

    • (i) are located such that at least one button or device is not more than 450 mm above the floor and at least one other button or device is 800 mm to 1,100 mm above the floor,

    • (ii) are colour-contrasted with their background and identified by tactile and Braille signage, and

    • (iii) are operable using minimal force.

Marginal note:Wheelchair-accessible washroom

 A wheelchair-accessible washroom on a train must

  • (a) meet the requirements set out in clause 6.3 of CSA B651-18, except clause 6.3.1.1(a);

  • (b) provide a clear area of at least 1,500 mm by 1,500 mm; and

  • (c) be equipped with at least two call buttons or two other devices for signalling an emergency that meet the requirements set out in paragraph 110(b).

Marginal note:Mandatory wheelchair-accessible washroom

  •  (1) Each rail car on a train that has a mobility aid space, except a food service rail car, must have at least one wheelchair-accessible washroom.

  • Marginal note:Food service rail car

    (2) If a food service rail car has one or more washrooms, at least one of them must be a wheelchair-accessible washroom.

Marginal note:Menu display board

 A menu display board in a food service rail car on a train must

  • (a) be positioned at a height that allows it to be easily seen by a person using a wheelchair;

  • (b) be positioned to avoid shadow areas and glare and have a glare-free surface;

  • (c) be colour-contrasted with its background; and

  • (d) meet the requirements set out in clauses 4.5.3 to 4.5.5 of CSA B651-18.

Marginal note:Counter

 A counter in a food service rail car on a train must meet the requirements set out in clauses 6.7.1.2 and 6.7.1.3 of CSA B651-18.

Marginal note:Location of food service rail car

 A food service rail car on a train must be adjacent to a rail car that has a mobility aid space or a rail car that has a wheelchair-accessible cabin.

Marginal note:On-board entertainment system

 An on-board entertainment system on a train must be equipped to permit a person with a disability to

  • (a) access entertainment content that offers closed captioning and audio description and that is the same entertainment content that is offered to the other passengers or, if that is not possible, that is comparable entertainment content; and

  • (b) start, stop and pause the entertainment content, turn on and off the closed captioning and audio description, change the language of choice, control the volume and select channels

    • (i) through an interface that meets the requirements for an interface that are set out in the Web Content Accessibility Guidelines, or

    • (ii) if the interface has not been designed to be used with the on-board entertainment system, through a tactile template overlay affixed to the interface.

Marginal note:Pre-existing train

  •  (1) If a pre-existing train referred to in subsection 87(4) has an on-board entertainment system that does not offer closed captioning and audio description, the train must be equipped with personal electronic devices in a number that is sufficient to accommodate the number of persons with disabilities who have made a request for such a device.

  • Marginal note:Personal electronic device

    (2) The personal electronic devices must be pre-loaded with — or the train must provide wireless streaming of — entertainment content that offers closed captioning and audio description and that is the same entertainment content that is offered to the other passengers or, if that is not possible, that is comparable entertainment content.

Marginal note:Standard cabin

  •  (1) A cabin on a train, other than a wheelchair-accessible cabin, must be equipped with

    • (a) operating controls that meet the requirements set out in clause 4.2 of CSA B651-18, except clause 4.2.2;

    • (b) doors that meet the requirements set out in clause 5.2 of CSA B651-18, except clauses 5.2.1, 5.2.2 and 5.2.9.2 and except that the reference to “clause 4.2” in clause 5.2.7.1(a) must be read as excluding clause 4.2.2; and

    • (c) at least two call buttons or two other devices for signalling an emergency that

      • (i) are located such that at least one is not more than 450 mm above the floor, and at least one other is 800 mm to 1,100 mm above the floor,

      • (ii) are colour-contrasted with their background and identified by tactile and Braille signage, and

      • (iii) are operable using minimal force.

  • Marginal note:Protruding objects

    (2) If there are objects that protrude more than 100 mm from the wall in a standard cabin, the objects must be cane-detectable at or below 680 mm from the floor or their undersides must be at a height of at least 2,030 mm from the floor.

Marginal note:Wheelchair-accessible cabin

 A wheelchair-accessible cabin on a train must

  • (a) have a clear floor area that meets the requirements set out in clause 4.1(b) of CSA B651-18;

  • (b) be equipped with operating controls that meet the requirements set out in clause 4.2 of CSA B651-18;

  • (c) meet the requirements set out in clause 4.4.2 of CSA B651-18;

  • (d) be equipped with an entry door that is identified by the International Symbol of Access and meets the requirements set out in clause 5.2 of CSA B651-18;

  • (e) be equipped with at least two call buttons or two other devices for signalling an emergency that meet the requirements of paragraph 118(1)(c); and

  • (f) be adjacent to a wheelchair-accessible washroom or have a path of travel adjacent to the cabin that is accessible to persons with disabilities and that provides access to a wheelchair-accessible washroom.

Marginal note:Mandatory wheelchair-accessible cabin

 A train that has cabins must have at least two wheelchair-accessible cabins that are adjacent to each other.

Marginal note:Standard shower facilities

 A shower facility on a train, other than a wheelchair-accessible shower facility, must meet the requirements set out in clause 6.5 of CSA B651-18, except clauses 6.5.5.1, 6.5.5.2 and 6.5.5.3(c)(i) and except that the reference to “clause 4.2” in clause 6.2.3.3(a) must be read as excluding clause 4.2.2.

Marginal note:Wheelchair-accessible shower facility

 A wheelchair-accessible shower facility on a train must

  • (a) meet the requirements set out in clause 6.5 of CSA B651-18 except clauses 6.5.5.1 and 6.5.5.2;

  • (b) have an interior clear area of at least 900 mm by 1,500 mm;

  • (c) have a clear floor area in front of the shower entrance of at least 900 mm by 1,500 mm, with the 1,500 mm dimension parallel to the shower entrance; and

  • (d) be located near to a wheelchair-accessible cabin.

Marginal note:Mandatory wheelchair-accessible shower facility

 A train that has a standard shower facility must also have at least one wheelchair-accessible shower facility.

Marginal note:Interior door and doorway

  •  (1) An interior door and doorway on a train must meet the requirements set out in clauses 5.2.1 and 5.2.6 to 5.2.8 of CSA B651-18.

  • Marginal note:Requirements

    (2) An interior door must

    • (a) in the case of an automatic or semi-automatic door, incorporate devices that prevent the door from closing while a person is in the doorway and, in the case of an automatic door that connects rail cars, open and close the door automatically on detecting the movement of a person toward or away from the door;

    • (b) be marked with visual indicators if 75% of the door’s surface is composed of a transparent material;

    • (c) in the case of a door to an enclosed space in an area that has no other exit doors, have a safety mechanism that is not a deadbolt and is capable of being manipulated from the outside; and

    • (d) in the case of a door that is intended for use by a person using a mobility aid, meet the requirements set out in clauses 4.2.2 and 5.2.2 of CSA B651-18.

Marginal note:Exterior door

 An exterior door on a train must

  • (a) meet the requirements set out in clause 5.2.1 of CSA B651-18;

  • (b) have a handrail

    • (i) on each side of the door, fitted internally as close as is feasible to the outer wall of the rail car, or

    • (ii) on only one side of

      • (A) a doorway that is fitted with a device for boarding or disembarking, such as a lift, or

      • (B) a trap door to which stairs are attached; and

  • (c) if the door is intended to be used by a person using a mobility aid, meet the requirements set out in clauses 5.2.2(a) and (b) of CSA B651-18.

Marginal note:Handrails

 Handrails on a train must meet the requirements set out in clauses 5.3.1 and 5.3.2 of CSA B651-18.

Marginal note:Floors

 The floors of a train must meet the requirements set out in clauses 4.3.1 to 4.3.3 of CSA B651-18.

Marginal note:Tactile attention indicator surfaces

 Tactile attention indicator surfaces on a train must

  • (a) be located at the top of stairs and at any other location where there is an unprotected drop-off edge and a change in elevation greater than 250 mm or where the ratio of the slope to surface is steeper than 1:3; and

  • (b) meet the requirements set out in clauses 4.3.5.2(a) and (b), 4.3.5.3.1 and 4.3.5.3.4 of CSA B651-18.

Marginal note:Operating controls

 Operating controls on a train must

  • (a) meet the requirements set out in clauses 4.2.1, 4.2.3 to 4.2.6 and 4.2.8 of CSA B651-18; and

  • (b) if they are intended to be used by a person using a wheelchair, meet the requirements set out in clause 4.2.2 of CSA B651-18.

Marginal note:Signage

  •  (1) Signage on a train, other than a menu display board referred to in section 113, must

    • (a) indicate any services, facilities, amenities or equipment that are offered and the direction to follow in order to access them;

    • (b) be positioned to avoid shadow areas and glare and have a glare-free surface;

    • (c) be colour-contrasted with its background; and

    • (d) except in the case of electronic signage, meet the requirements set out in clauses 4.5.3 to 4.5.7 of CSA B651-18.

  • Marginal note:Electronic signage

    (2) Electronic signage must

    • (a) have letters, numbers, symbols and pictographs that slowly scroll across the screen and are colour-contrasted with their background but are not in red on a black background; and

    • (b) meet the requirements set out in clauses 4.5.3 to 4.5.5 of CSA B651-18.

 

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