Bank Act (S.C. 1991, c. 46)

Marginal note:Prohibited conduct

627.04 An institution shall not, in its dealings in Canada with its customers and the public,

• (a) impose undue pressure on a person, or coerce a person, for any purpose, including to obtain a product or service from a particular person — including the institution and any of its affiliates — as a condition for obtaining another product or service from the institution;

• (b) take advantage of a person; or

• (c) engage in any prescribed conduct.